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Manager Trainee (entry level)

Hillsboro West Self Storage
Hillsboro, OR
Full Time

Job Description

The Manager Trainee is part of a collaborative and sales and service environment in the facility with outstanding product knowledge, listening skills and customer prospecting and qualifying. The role contributes towards the overall performance of the store by overseeing; storage, rental trucks and trailers, merchandise sales, expense/operational controls, customer satisfaction, and achievement of sales and profitability goals.

Customer Service & Professionalism- Greeting with a smile and enthusiasm, proactively contacts to assist customers and potential clients in obtaining the best storage and rental experience possible. Ability to work individually or in team a setting for extended periods of time, reliable, manage and motivate small team, creative and unique problem solving.

Retail Business Management- Payment transactions: making change; combinations of cash, credit, and checks; Use of a POS computer and cloud-based system to manage clients and balances; accurately balancing cash/credit/check transactions daily and preparing daily bank deposits. Math skills, attention to details, we deal with legal contracts that are required to be complete, accurate, legible, and the data accurately transcribed to the computer. Inventory management, maintaining proper levels of in-store goods and properly entering goods sold against available inventory. Software/App use- Word, Excel, and a few other storage and U-Haul specific software applications.

Job Requirements

  • The responsibilities of the role are to maintain the overall facility goals, property appearance and maintenance, delegating and communicating duties to the appropriate team member(s). Focusing on storage occupancy, rentals on equipment, making merchandise sales and maintaining inventory. Develop organizational and sales initiatives in collaboration with upper management and co-workers. Bilingual, Spanish speaking and/or writing skills helpful & encouraged to apply. Basic working knowledge in MS Office (Word, Excel, Outlook). Skilled in building and maintaining rapport with customers. Comfortable working with diverse individuals & communities. Ability to lift 20-50lbs. Drive moving vans, trucks, and trailers (not required but helpful). Strong follow-through ability, coordination, organizing, planning, interpersonal skills, sales, and leadership skills helpful. Work harmoniously as part of and manage a small team, multi-task and prioritize needs based on urgency, learn new skills quickly with minimal guidance. Ability to collaborate and work with community representatives and varied stakeholders. Self-sufficient in daily operations and focused on excellent customer service.
  • PT or FT position. Shifts- 8:30AM-6PM, & 9AM-4PM on Sundays. Need to be available 2-5 of these days: Thursday, Friday, Saturday, Sunday, or Monday. (16-45 hrs/week).
  • Starting wage $18/hr, with commission and bonuses available. Please contact us if you have any questions.


Please download and complete the application linked below and attach it to the online form.