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Assistant Manager

Hillsboro West Self Storage

Full Time

7/11/23

Job Description:

Summary:
The Assistant Self Storage Facility Manager oversees the day-to-day operations of the self-storage property, and is driven to achieve or exceed budgeted financial, occupancy and operational goals.

Essential Functions and Responsibilities:
The Assistant Manager is responsible for the day-to-day operations including overseeing vendors, maintenance, curb appeal, processing payments, collections, marketing, invoicing, and leasing.
Works closely with the Facility & Regional Manager to achieve occupancy and budgetary goals; recommends ways to increase revenue and reduce expenses.
Assist in the formulation of budgets.
Ensures that all rents are collected when due. Makes collection calls, mail lien notices and persistently collects on delinquent rents.

· Rents storage units, sells supplies, U-Haul rentals & reservations, and gives customers tours of the facility.
· Proactively communicates with vendors and contractors regarding scheduling and billing. Obtain bids and ensure work is performed according to scope of work.
· Actively uses Facebook, Instagram, and other social media platforms to market the property, build community engagement and gain excellent reviews online.
· Trains and hires new team members. Reviews and approves timesheets. Submit and track invoices for customers and vendors.
· Responds to emergencies and communicates any incidents to the Facility or Regional Manager immediately.
· Ensures account ledgers and lease files are complete and accurate.· Sells moving supplies and dispatches moving trucks.
· Conduct monthly market surveys. Shops and builds relationships with competitors in the area and stays up to date on market and industry trends.
· Attends needed community, business, training and team meetings.
· Makes recommendations regarding rental rates, marketing, and specials.· Provides a welcoming, positive, professional level of customer service, in person as well as over the phone.
· Effectively resolves challenges in a timely manner.· Keeps the office open during regular business hours and maintains the staffing schedule.
· Takes responsibility for the facility overall curb appeal, maintenance, sweep, mop and make storage units ready to rent
· Walks the property several times a day and opens/closes large storage unit doors.· Assists with any special projects as requested
· Option to reside at the property, rent and utilities included

Pay & Hours
Pay: $22.50 to $30.00 plus bonus and commissions earning opportunities
Shift & Days: Fri-Sun mostly also be available on weekdays and holidays as needed, office is open daily 7am-5pm and Sundays 8am-2pm
Location: Hillsboro, OR 97123
Job Type: Part- Time, Full-time & Seasonal
Benefits:
401(k), 401(k) matching, Dental insurance, Health insurance, Paid time off, Vision insurance (available with FT)

Job Requirements:

  • Valid state Driver License and reliable transportation.
  • Lift up to 35 pounds, opening/closing U-Haul & storage unit doors.
  • High School diploma or General Equivalency Diploma is required.
  • Knowledge of self-storage, apartment community or resident management experience helpful, but not required; training provided.
  • Proficiency with Microsoft Office, Google, U-Haul & Storage Applications is a plus.
  • Job Type:

    Full Time

    Contact

    Please download and complete the application linked below and attach it to the online form.

    Application