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Storage & U-Haul Customer Service Representative

Hillsboro West Self Storage

Part Time

7/7/24

Job Description:

Job Summary:
Seeking a highly ambitious, career-oriented individual to work assisting in renting storage units and U-Hauls at our busy West Hillsboro facility, 2-3 days week mostly weekends.

• Commission earning opportunities for sales, profit sharing and $500 signing bonus after 90 days
• Opportunity for advancement
Duties
• Oversight of all day-to-day operations.
• Provides outstanding customer service including assessing and resolving customer queries and problems professionally with urgency and attention to details.
• Move and hook up U-Haul trucks and trailers.
• Effectively rents storage units and U-Haul equipment to telephone, walk-in, and email inquiries by employing closing and qualifying skills.
• Completes leases and other documentation in a neat and orderly manner
• Reduces delinquent accounts through telephone, text, and email contact.
• Maintains exemplary curb appeal in both our office and throughout that facility, including sweeping units, cleaning the facility and rental equipment, and disposing of debris.
Skills:
• Sales and marketing experience or mindset, passion for interacting with the public.
• Meticulous attention to detail and organization skills.
• Proficient with technology including CRMs, web browsers, and the Microsoft Office Suite. Previous property management experience a plus.

Details & Qualifications:
Job Type: Part-time, Full-Time & Seasonal
Pay: From $22.50 per hour
Expected hours: No less than 24 per week
Shift:
• 6-10 hour shifts
• Day shift; office open 7am to 5pm, Sundays 8am to 2pm
• Be available most weekends Fri-Sun
• Weekdays/holidays as needed

Job Requirements:

  • Valid state Driver's License (Required)
  • This work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
  • This work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted
  • Job Type:

    Part Time

    Contact

    Please download and complete the application linked below and attach it to the online form.

    Application